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Q. What is a proof?
A. A copy of our job in black and white, or color, of your copy offered or a copy designed according to your given materials and intentions. The copy is finished in an electronic file form - either on computer disk or over the campus network. And then you can collate for accuracy and sign off on, which effectively reduce the human errors.
Q.How long does it take for the proof?
A. Our main markets are USA, Japan and other European countries, so we could offer 24-hour operation service. Once we receive your order, our customer service representative will arrange for the design department take over your design job. If you have prepared for necessary materials and information properly, our designers can offer you the proof within 24-36 hours. If there are any problems about your document, we will contact you immediately to keep your project moving forward.
Q How long does it take for an order to be manufactured?
A After receiving your confirmation of our proof, we then carry out plate-making, film and producing what you need at a large quantity. From production, finishing to ultimate shipping, it will take 4-5 working days, or so. If your order is urgent, we will quicken our steps and provide you with our products in time.
Q. Can you provide die-cutting, embossing, foil-stamping, or lithography capabilities?
A. Sure. We handle those procedures as our extra solutions. We can also help you with some items requiring special inks, different binding styles, ( including hard case bound, perfect bound, flexi bound, thread sewn or notch bound, saddle stitch bound), finishing options (such as three-hole punch), index tabs and more.
Q. How can we be updated about the tenor of our jobs ?
A. ‘best Services’ are prepared for all our customers. Our custom service representatives keep you updated about the status of printing job per your requirements. We guarantee that communication with our customers is maintained despite of the location on a daily basis.
Q. Can I return the item that is not qualified?
A. As long as you find out any error or fault of our printing products within a week, you have the right to return them for correction without additional cost for you. We will immediately to process those unqualified products until you’re satisfied with them.
Q. How do we view the online products?
A. You may need to install free Adobe Acrobat Reader on your computer to view our products PDF files. It is available for free download at adobe.com. After that, you will scan our product samples as your wish and then make your choice at will.
Q. What digital formats do you use?
A. We can use the most common file formats as follows: photoshop 7.2.psd, illustrator 10. ai , other graphics or illustrations should be in an EPS format, photographs should be in a TIFF format at 300 ,and other formats like pdf, dpi, bmp, wmf, jpg, jpeg, gif,etc.
We have hundreds of fonts available for use. Fonts should either be converted into outlines, paths, or curves relying on programs you are using or type-face needs to be included with the document transfer. We will not break any copyright laws, but we can often replace it with a close version.
Q. Which color print can I make with digital files?
A. We can print with any available color printing material. There are two primary methods to do so. Directly make Use of a digital printer or make a new sheet of continuous tone film and operate it in the traditional chemical darkroom.
Q. What products and services & supports does KINKI offer?
A. KINKI can provides all of your print communication needs, including books, brochures, magazines & periodicals, catalogs, calendars, stationery, marketing printing, commercial printing, cards printing, digital printing, and packaging & label printing.
KINKI also offers a series of value-added services and supports such as printing services & support, packaging services & supports, EAS label services & support, design services & supports, logistic service & support, 2 4hrs operation services & supports, qualified distributor services & supports and a variety of online business solutions.
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